Be a leader to look to during hard times.

Be a leader to look to during hard times.

Businesses struggling to stay afloat. But for one entrepreneur, it was an opportunity to make a difference in his community and to demonstrate the power of brand reputation. Milton Hershey, the world-famous chocolatier, entrepreneur, and philanthropist, was born into...

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Why do travelers still fly Southwest Airlines?

Why do travelers still fly Southwest Airlines?

Southwest Airlines has long been known for its commitment to excellent customer service, even during hard times. This airline has proven that even in the face of adversity, a company can take care of its customers and improve its brand image. One of the ways that...

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One thing you should do to improve your brand.

One thing you should do to improve your brand.

In today's business landscape, branding is more important than ever. A strong brand is essential for creating a competitive edge and building a loyal customer base. However, many companies are struggling to create a strong brand culture that resonates with their...

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How to build an effective nurturing program.

How to build an effective nurturing program.

Building a solid nurturing program is an essential part of any successful business. A nurturing program should encompass various types of communication mediums and work in alignment with the sales team process. It is vital to move customers through the sales cycle,...

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Tips for sales in promoting the brand.

Tips for sales in promoting the brand.

A company's sales team is often the first point of contact between a business and its potential customers. As a result, the sales team plays a crucial role in moving the brand forward and creating a positive impression in the minds of customers. Every interaction that...

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Wearing multiple hats leads to stagnation.

Wearing multiple hats leads to stagnation.

In the early stages of a young company with limited resources, it's common for everyone to be cross-trained and to wear multiple hats. This is often necessary for survival, as it can help reduce costs and ensure that critical tasks are being completed. However, while...

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How to keep your mission statement relevant.

How to keep your mission statement relevant.

A company's mission statement is a critical component of its brand identity and serves as a guiding principle for its operations. It articulates the purpose, values, and goals of the organization, and provides a framework for decision-making at all levels. However,...

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How to understand your competitive landscape.

How to understand your competitive landscape.

In order to build a mission statement that sets your organization apart from its competitors, it's important to first understand the competitive landscape. By gaining a deep understanding of your competition and the market you operate in, you can create a mission...

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How to discover your target audience.

How to discover your target audience.

Identifying your target audience is an essential step in developing a successful marketing strategy. Understanding your target audience can help you create targeted campaigns, develop effective messaging, and drive engagement with your brand. But how can a company...

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Employees know when you are being fake.

Employees know when you are being fake.

In the business world, building a strong brand is essential for success. A strong brand can increase customer loyalty, attract new customers, and ultimately, drive revenue. However, one mistake that many businesses make is being inauthentic with their internal and...

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How to engage employees and improve your brand.

How to engage employees and improve your brand.

Engaged employees are more than just satisfied with their jobs; they are emotionally invested in their work and the success of the company. They are passionate, committed, and willing to go above and beyond their job requirements to ensure that the business succeeds....

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Why employees important to a successful brand.

Why employees important to a successful brand.

As a business owner, you know that your brand is the face of your company. It’s how your customers recognize and differentiate you from your competitors. But have you ever stopped to consider how your employees represent your brand? They are, after all, the ones who...

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Leading by example will strengthen your brand.

Leading by example will strengthen your brand.

Building a strong brand in today's highly competitive market is essential for businesses to succeed. While many companies focus on marketing and advertising strategies to enhance their brand, one of the most important factors in building a strong brand is the behavior...

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How clients shape your brand.

How clients shape your brand.

Understand the Brand: a blog series. 3 of 27 A brand's success lies in the hands of its audience. They are the ones who engage with the company's carefully crafted experiences and form their opinions based on that interaction. This personal branding then ripples out...

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Why a brand is important for a company.

Why a brand is important for a company.

Understand the Brand: a blog series. 2 of 27 Business success requires a multi-faceted approach, including factors like product quality, customer service, and financial stability. However, one aspect often overlooked is creating an emotional connection with the public...

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What is a brand?

What is a brand?

Understand the Brand: a blog series. 1 of 27 Most people understand a brand to be a combination of a name, design, symbols, or other features that distinguish one company, product, or service from another. It is an expression of an organization's values, personality,...

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The importance of a good mission statement

The importance of a good mission statement

A mission statement and a pro golfer's golf bag may seem unrelated, but they both play a crucial role in ensuring success in their respective fields. Creating a mission statement and selecting clubs for a golfer's bag requires careful consideration and a focus on...

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