Why do travelers still fly Southwest Airlines?
Southwest Airlines has long been known for its commitment to excellent customer service, even during hard times. This airline has proven that even in the face of adversity, a company can take care of its customers and improve its brand image. One of the ways that...
One thing you should do to improve your brand.
In today's business landscape, branding is more important than ever. A strong brand is essential for creating a competitive edge and building a loyal customer base. However, many companies are struggling to create a strong brand culture that resonates with their...
What differentiates whole brand development for branding?
In today's business world, building your brand is essential for your success. As you know, not all brands are created equal. Some brands stand out from the crowd and create a lasting impression on customers, while others fail to make a lasting impact. One of the...
How whole brand development increases your bottom-line.
In today's competitive business world, brand building has become an essential aspect of a company's success. In this context, The Whole Brand Project, initiated by Tim Galles, the Project Director and Chief Idea Officer at Barkley, and his team, is a valuable and...
How to build an effective nurturing program.
Building a solid nurturing program is an essential part of any successful business. A nurturing program should encompass various types of communication mediums and work in alignment with the sales team process. It is vital to move customers through the sales cycle,...
Tips for sales in promoting the brand.
A company's sales team is often the first point of contact between a business and its potential customers. As a result, the sales team plays a crucial role in moving the brand forward and creating a positive impression in the minds of customers. Every interaction that...
Wearing multiple hats leads to stagnation.
In the early stages of a young company with limited resources, it's common for everyone to be cross-trained and to wear multiple hats. This is often necessary for survival, as it can help reduce costs and ensure that critical tasks are being completed. However, while...
See your team through the eyes of a military vet.
During the early stages of my career, I had the opportunity to speak with a military veteran who discussed the process of fire support on the battlefield. He explained to me the concept of bracketing and range correction, as well as four techniques for area adjustment...
Learn how to be transparent with your employees.
Effective communication is critical in any workplace to build trust, foster engagement, and create a positive work culture. However, when it comes to sharing company information, employers need to balance transparency with the need to maintain confidentiality. Being...
Encourage two-way communication with your employees.
In any workplace, communication is essential for building trust, fostering engagement, and improving overall performance. However, effective communication is not just about transmitting information; it's also about receiving it. Encouraging two-way communication is...