Ballard Branding

How we work with you

Everything at your fingertips.

It is frustrating to be left wondering. Where is my project? Who do I call? So we built a process where you always know where things stand, and how to reach us.

Jared in the Ballard Branding studio

Start to finish

How every project runs.

Ten steps. Click through each one to see what you see, and what happens behind the scenes.

01

Contact

Reach us your way.

Call, text, email, book a video call or send a quick form. However you like to talk, we are there.

Behind the scenesEvery message comes straight to Jared. No call center, no runaround.

ballardbranding.com
Try it. These work.
02

Talk + Blueprint

A 30-minute conversation and your Blueprint.

We talk for 30 minutes about where you are and where you want to go. Then you fill out a short Blueprint form so nothing gets missed.

Behind the scenesYour answers go straight into your brand file, so you never repeat yourself.

03

Proposal

A proposal, sent to you.

Each project gets its own proposal: the deliverables, the timeframes and the investment, in plain language. It shows up in your portal, ready to review.

Behind the scenesBuilt from your conversation and Blueprint, priced from our price book. No surprises.

04

Sign

Sign the proposal. It becomes your contract.

When you accept the proposal, it becomes the agreement for your project. The deliverables and timeframes are right there. No separate paperwork.

Behind the scenesYour signed proposal is saved with the date and stays with your project, so everyone knows exactly what was agreed.

05

Deposit

Deposit received. Your project starts.

Pay the first invoice online. As soon as the deposit lands, work begins and your project appears in your portal.

Behind the scenesThe rest of the payment schedule is in your proposal, so you always know what is next.

06

Your portal

Everything at a glance.

All your projects, your channels, this week’s wins, and any problems we see coming with how we plan to solve them.

Behind the scenesUpdated as we work, not when someone remembers to send an email.

07

Review

Simple review and approval.

Click anywhere on the work to comment. When it is right, tick approve and send. That is it.

Behind the scenesEvery decision is saved with a date and version, so nothing gets lost.

08

Download

Your files, ready to download.

Final files are posted in your portal for you, or for your printer, web host or anyone else who needs them.

Behind the scenesLost a file? It is still there. Past projects stay in your workspace.

09

Next project

Start your next project in one click.

Need something else? Add it to the queue right from your portal. No new paperwork to chase down.

Behind the scenesJared sees it right away and replies with next steps.

10

Anytime

Contact us anytime.

Call, text or email from any page in your portal. Or knock for a video call when Jared is at his desk.

Behind the scenesAway from his desk? You book a time in seconds. You are never left wondering.

01 / 10

The Workbench

Why we built a client portal.

Most firms make you chase them for updates. We think that is backwards. Your portal keeps you up to date without a single email.

Project statusSee what is done, what is in progress and what is waiting on you. Any time, day or night.
HighlightsWhat got finished, what launched, and the wins worth celebrating.
Trouble and the planIf something slips, you hear it from us first. With what we are doing about it.
Everything in one placeFiles, contracts, invoices, past projects and your live brand guide. No digging through email.

Stay connected

Reach us the way you like.

Everything is made for your convenience. Pick the channel that fits your day.

Video callKnock when Jared is at his desk, or book a time in seconds.
Portal messagesComment right on your project, where the work lives.

More than a vendor

We are an extension of your business.

It is not about getting projects out the door and cashing the check. It is about strategy, consultation and a partner who is truly part of your business, working for your success.

You are never left wondering. Everything is at your fingertips.

Not like any other firm you know.

Let’s talk

Ready to see it for yourself?